S
Scott Thompson
Articles by Scott
Customer support
Stewart Golf boosts customer support ops with AI powered customer experience platform Crescendo
Scott Thompson
17 Jun 2026
Appointments
UK retailer Sofa Club brings in Kate Preusse for newly created Group Operations Director role
Scott Thompson
17 Jun 2026
AI
HyperFinity research: Many retailers feel pressure to adopt AI but only a few have defined strategies
Scott Thompson
17 Jun 2026
Delivery
Ellis Brigham boosts omnichannel delivery and post-purchase experiences in partnership with Ingrid
Scott Thompson
17 Jun 2026
Stores
Focus on cloud transformation and ESLs as home furnishing retailer Jysk ramps up Vusion partnership
Scott Thompson
16 Jun 2026
Stores
Disney Store preps new UK locations inside Selfridges Birmingham and Manchester Trafford stores
Scott Thompson
16 Jun 2026
Appointments
Former Sephora CTO Sree Sreedhararaj joins Stitch Fix as Chief Product and Technology Officer
Scott Thompson
16 Jun 2026
Appointments
John Hunt swaps Woolworths Group for Marks and Spencer and Chief Digital and Technology Officer role
Scott Thompson
16 Jun 2026
RTS 2026
Celebrating innovation: Retail Technology Show bags Best UK Tradeshow gong at AEO Excellence Awards
Scott Thompson
16 Jun 2026
NRF Europe 2026
NRF 2026: Retail's Big Show Europe to take place in Paris this September - agenda and highlights
Scott Thompson
16 Jun 2026
1479 articles