Happy birthday to JohnLewis.com! Yesterday marked 25-years since John Lewis and Partners launched its online service back in 2001.

The first product sold was beech salt and pepper mill. In a LinkedIn post, the retailer said: "Fast forward to 2026 and it's fair to say we couldn't imagine a time without it. If you haven't already, download the John Lewis app and start unlocking My John Lewis member benefits today."

Simon Fulford, Head of Change Delivery and Technology, added: "I’m proud to be a small part of this 25 year journey, in an age where technology is changing faster than ever before."

"A big thank you to the hundreds, if not thousands, of people over that period that have contributed over that time. Here’s to the next 25 years and all the exciting changes we have to come!"

2026 RTIH Innovation Awards

Online retail will be a key focus area at the 2026 RTIH Innovation Awards.

The awards, which celebrate global retail technology innovation in a fast moving omnichannel world, have now closed for entries. Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2026 shortlists and finalists here.

We received a record number of entries this year and many fantastic examples of technology excellence driving transformative change across the global retail sector.

Congratulations to all those who made it through the initial submission process! It’s now over to our star studded judging panel who will decide the winners to be announced at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London. 

The event will be held on Wednesday, 4th November and consist of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.

Click here to book your place at the 2026 RTIH Innovation Awards Ceremony on Wednesday, 4th November.