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Contact centres
Greg Rowe boosts contact centre solution with Talkdesk and PCI Pal tech
Staff Writer
21 Apr 2022
Russia’s M.Video goes live with Alyona virtual assistant
Staff Writer
17 Jun 2021
Power dialer benefits: when you need a power dialer
Staff Writer
22 Apr 2021
The Very Group CTO Andy Burton set to depart as retailer returns to profit
Staff Writer
08 Oct 2020
Crate and Barrel deploys Gladly Payments service for contact centres
Staff Writer
28 May 2020
Tesco CTO Guus Dekkers praises tech teams amid coronavirus outbreak
Staff Writer
27 Mar 2020
Dixons Carphone raids John Lewis Partnership for new Chief Commercial Officer
Staff Writer
04 Mar 2020
Damart ‘bridges analogue-digital divide’ with Avaya tech
Staff Writer
05 Dec 2019
A customer hasn't received their package, what do you do?
Staff Writer
19 Oct 2019
Halfords rolls out 8x8 customer support tech
Staff Writer
03 Sep 2019
Genesys brings in former Cisco, Microsoft and Skype exec Tony Bates as CEO
Staff Writer
08 May 2019
Genesys brings in former Cisco, Microsoft and Skype exec Tony Bates as CEO
Staff Writer
08 May 2019
27 articles