Dragon’s Den star and Social Chain founder Steven Bartlet set to headline Retail Technology Show 2023

Steven Bartlett, Dragon’s Den investor and founder of Social Chain, has been confirmed to headline at Retail Technology Show, taking place on 26th and 27th April at London’s Olympia.

Joining over 100+ retail thought leaders and luminaries taking to the stage at the event, Bartlett will take his place among leading retailers, including Alibaba, Deliveroo, Curry’s, The Very Group and boohoo, discussing the hottest and most pressing topics shaping the industry agenda. 

Speaking on two of the show, Bartlett, aka as the Diary of a CEO podcast host, will headline as a keynote for the E-commerce Growth & Omnichannel track which will be moderated this year by retail broadcaster and ‘Customer Whisperer’, Kate Hardcastle.

A further five conference tracks will run across the two days, seeing retailers discuss key trends and topics, from leadership and culture, e-commerce, customer obsession, payments and supply chain.

On the headline stage, Retail Economics CEO, Richard Lim, will provide a financial outlook to 2025 and beyond, mapping the key challenges and opportunities for retailers looking to optimise and streamline business operations while adapting to new cost-of-living consumer behaviours. 

In addition, the British Retail Consortium (BRC) will join keynote sessions as part of its recently announced partnership with Retail Technology Show, set up to champion the role of innovation in driving retail forwards. 

Andrew Opie, Director of Food and Sustainability at the BRC, will be discussing the key sustainability questions retailers should be asking themselves in 2023.

While Dr Kris Hamer, Director of Insight at the BRC, will be part of a keynote panel discussion, which explores the key innovations impacting retail today and how this will evolve as we look ahead to 2028.

Diving into customer obsession and marketing, Theatre A, sponsored by MAZE, will welcome a panel discussion featuring Bloom & Wild’s Insight Director, Mairead Masterson, Curry’s Head of Decision Science, Robert Bates, and Coop’s Senior Research & Insight Manager, Richard Hitt, looking at unlocking the value of data to drive loyalty. 

Meanwhile, on Theatre B, sponsored by nuvei, Alibaba’s Mei Chen will deliver a deeper understanding of the metaverse and what this means for retailers looking to move into this new and emerging channel.

Matt Bradley, Event Director at Retail Technology Show, comments: “Innovation isn’t just driven by technology – it’s a mindset.  And that makes imagination and the exchange of ideas crucial in keeping retail businesses relevant, successful and profitable in the long-term.”

“Retail Technology Show’s conference programme seeks to provides the platform for those critical discussions that can drive the industry forwards through innovation.”

“We’re excited to have so many retail thought leaders and visionaries already confirmed to join us on stage at the show, and look forward to adding more standout speakers to the agenda as we look ahead to our doors opening in April.”