Gopuff is laying claim to being the first and only company to offer a fully integrated delivery experience through Grok Bot, SpaceXSI’s AI agent, with the launch of its new connector.

Customers can browse thousands of everyday essentials, build a customised order, choose a payment method and check out without leaving the chat. Orders are fulfilled from Gopuff’s local micro-fulfillment centres and delivered in as fast as 15 minutes. 

“Shopping with AI should feel effortless, from the first message to the moment an order arrives,” says Yakir Gola, Gopuff’s Co-founder and co-CEO. “Our connector lets Grok Bot users turn a simple request into a Gopuff order in seconds. Because we own the inventory, the micro-fulfillment centres and the delivery network, orders arrive exactly as requested with a 99.5% order accuracy rate, in as fast as 15 minutes.”

Once connected, Grok Bot automatically engages Gopuff whenever a request is relevant, such as “Build me a weekly grocery order,” “Grab me ice cream and chips for movie night,” or “I need cold medicine and tissues.” Grok Bot then assembles the order from available inventory and presents the total cost and estimated delivery time. Customers can select a payment method and approve their order directly within the conversation, moving from initial request to confirmed delivery in a single, uninterrupted experience.

Real-time inventory, pricing, promotions and delivery windows are drawn from the same systems that power the Gopuff app, ensuring that what Grok Bot displays reflects exactly what is on the shelf at the customer’s nearest micro-fulfilment centre.

The connector extends Gopuff’s collaboration with SpaceXSI, which began with Go, an AI powered personal shopping genius.

2026 RTIH Innovation Awards

AI was a key focus area at the 2026 RTIH Innovation Awards.

Check out our winners here.

The awards celebrate global retail technology innovation in a fast moving omnichannel world. Our winners were revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

The event consisted of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.